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Save money and fight against food waste

Get massive savings on fresh food items like meat and produce that are nearing their best before date at grocery store across Canada and the U.S.

Who we are

At Flashfood, we are on a mission to reduce the environmental impact of food waste and affordably feed people. We are tackling this gigantic problem together, with a team that believes in authenticity, perseverance, and humility. Flashfood is a mobile platform connecting surplus food directly to its users at massive discounts to reduce food waste. Users see deals on surplus food through their phone, pay through their phone and pick it up in the store. Flashfood is currently partnered with Loblaw in Canada and is organizing a series of additional grocery partnerships in the U.S. Our team comes from a variety of different industries and backgrounds such as management consulting, finance, and emerging technology, however, we decided it was time to do something different - something that would create a better world for future generations! Our casual and collaborative culture makes us who we are. We have a passion for supporting our community and that starts with our ability to empower our people. We are ambitious and hard working, and are extremely proud of the culture we have created. We communicate openly, and are not afraid to push boundaries. We are a small but mighty team of 40, and you will be trusted to work independently a lot of the time as this role can be done remotely most days of the week. This doesn’t mean you’ll have trouble keeping up though! You will have lots of guidance and full training on exactly what to do. We’ll always be available to answer your questions and provide feedback.


Who you are

A curious person by nature who isn’t afraid to ask questions and dig deeper for insights You understand the needs of our customers and our business goals, being the voice for both A self-motivated individual who can operate with a sense of urgency, discipline, decisiveness, and focus You love to share insights that can have an impact on our business and users


What you will do

  • 3+ years of experience 
  • A demonstrated understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process
  • The ability to scope and structure complex research projects involving multiple cross-functional teams
  • The ability to actively organize teams to participate in user-focused development, advocating for the user at all stages
  • The ability to prepare large projects unaided, organizing users, stakeholders, and teams to bring together efficient research
  • The ability to analyze and think critically
  • Understanding of business metrics and confidence to inform decision making
  • Experience promoting User Research within a growing organization

What you will need

  • Inform and influence product decisions with exceptional insights about people, technology and business decisions
  • Collaborate with Product Managers, Designers and Marketplace to articulate research questions and define testable hypotheses
  • Lead complex research at scale employing diverse research methodologies (such as interviews, surveys, usability testing) and appropriate analysis methods
  • Design, plan and conduct user research, employing methods such as: remote usability tests (moderated and unmoderated), concept tests, user interviews, field and diary studies, competitive evaluations, surveys, and other relevant methodologies
  • Lead in the translation of findings into impactful results, activating design thinking and concept making through facilitation 
  • Synthesize and communicate research findings to inform business decisions through rich storytelling via presentations, reports, workshops and any other novel, creative approaches that you invent as you develop standards
  • Manage your own time and understand how your work ladders up into strategic and commercial priorities
  • Adapt and innovate research methods to meet product needs by delivering high quality insights in a fast paced work
  • Proactively identify opportunities for Flashfood to more effectively use UX research to achieve its business objectives
  • Support team members in translating insights from research into actions
  • Support teams in building out their roadmaps leveraging research insights
Location
Canada

Discipline
Grocery, Technology

Job Type
Full Time

Seniority Level
Mid Level

Apply now

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